Using our Telephone Interpreting Service is very simple!
Once you have signed up, simply dial our free number from anywhere and our friendly interpreter operators will connect you with an interpreter in the language requested within seconds.
You need no special equipment - only a telephone. Once your account is activated, you will be given an Access Code. Depending on your billing and language tracking requirements, we can assign different access codes for each of your locations or departments.
When you are ready to start your session follow these 3 simple steps:
- Call our call centre and let our operator know what language you need.
- Identify yourself by giving our interpreter operator your Access Code. Let him/her know any special instructions, for example if you want a particular interpreter or an interpreter who specialises in a certain terminology. Stay on the line and within seconds an interpreter will be conferenced in.
- Talk to your interpreter. Feel free to brief your interpreter about the nature of the call and situation. Let him/her know when to start the Interpreting. At the end of the conversation announce "End of Call".
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