All of our interpreters are bilingual/bicultural professionals, trained to perform several complex tasks:
- listen to the speaker
- analyse a fleeting and yet real message in its entirety
- interpret the message into another language
- preserve the characteristics of form and substance inherent in other cultures.
Our professional interpreters are carefully selected, tested and trained. We pay special attention to the continuing education of our interpreters in customer service skills, confidentiality issues, and customer-specialised terminology.
To ensure consistency of service, our recruitment and training standards are very high. New applicants are rigorously screened in both oral and written skills. Once recruited, all interpreters undergo an intensive induction programme.
Our Telephone Interpreting Service provides over the phone Interpreting in over 150 of the most commonly spoken languages and dialects in the world. Click here for a list of languages that we support 24 / 7 / 365.
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